FAQ
Frequently Asked Questions
CONTACT US FOR MORE QUESTIONS
SHIPPING
How long will my order take?
We aim to dispatch your order within 1-3 business day from the placement of your
day (exclude Sundays & bank holidays). The time of delivery will depend on
your location, UK orders arrive within 2-5 working days. However international
shipping may take longer.
Do we ship internationally?
Yes! We offer international shipping to select countries. If you want to find out more about our international shipping or whether we ship to your country please contact us.
How do i track my order?
Once your item has been shipped we will send over your tracking number. This can be used to see how far your delivery is. All our orders are Tracked and Signed.
Refunds & Exchanges
What is our refund & exchange policy?
**NO REFUNDS**
PLEASE NOTE THAT ALL ITEMS ARE FINAL SALES.
We only offer exchanges for damaged items. All sales are final, so please make sure to read item description before making purchase.
Please contact us on our email Sanctitywardrobe@Outlook.com , If there is any problems.
OTHERS
I received a damaged or incorrect item. What should I do?
We apologies for the inconvenience, contact our customer service team and provide them with your order number, name, and evidence (Photos of damages or incorrect
item).
Contact customer service
Fill out the contact us form or email us sanctitywardrobe@gmail.com
Can we cancel or modify orders?
Please contact customer service and see if they can make any changes, however it is not guaranteed as order may have been shipped.
How can I share my modest journey?
You can share it on the Testimony page